Looking for a hand?
Problems suck! Try using one of the topics below or contact us if you're crying.
Filter by topic
Knowledge Base Categories
Accounts and Billing
- Does my Windscribe subscription automatically renew?
- Do you log data on free accounts?
- My paid plan is ending soon, can I renew it earlier/now?
- Where do I access my WireGuard configs?
Technical Issues
- Why did my bandwidth expire too early?
- How do I check which version of the app I am using?
- My location online doesn't match the Windscribe server...
- How do I check the ping/latency to Windscribe servers?